Returns and Refunds Policy:
Once an order is placed and checked out, we do not accept returns or offer refunds, particularly for preorder items. No exceptions will be made.
Once your order is processed and shipped, any loss or damage during shipment is beyond our control. Please contact your local post office for assistance.
For inquiries about returns, please contact us at [email protected]
Important Note Regarding Designer Items:
All our designer-inspired items are not original products. They are designed to resemble the originals available at their respective stores. By purchasing and agreeing to our terms and conditions, you acknowledge this.
Preorder Information:
Preorder items are not currently in stock. Therefore, processing and shipping may take longer as we need to order them from our suppliers, who are based overseas. Please allow 2-4 weeks (business days only) for processing after we receive the items. Once your order is processed, you will receive an email or SMS with your tracking information. By purchasing a preorder item, you agree to these terms, and refunds are not available once your order is placed.
Shipping Policy for Preorders:
Upon receiving your preorder, you will receive tracking information automatically. For orders over $100, a signature is required upon delivery. We provide tracking information so you can anticipate your delivery. If you miss the delivery and need to make arrangements, please check your tracking number or contact your local post office. If a package is returned to us, there will be a reshipping fee of $20 for Priority shipping or $15 for standard shipping. No complete refunds or cancellations are offered due to the costs associated with creating new shipping labels and using different packaging.
Refunds Policy during Covid-19:
Due to Covid-19, we are unable to offer refunds or exchanges.